Articles in this section

See more

Websites on PHP-FPM shows 502 Bad Gateway or 504 Gateway Timeout: Reloading in progress

Avatar
Yaroslav Tarasov
Updated
Follow
Plesk for Linux Plesk Obsidian kb: technical ABT: Group B

Applicable to:

  • Plesk for Linux

Symptoms

  • Websites or site's preview show one of the following errors in browser:

    CONFIG_TEXT: 502 Bad Gateway

    CONFIG_TEXT: 504 Gateway Timeout

  • In PHP logs, e.g./var/log/php-fpm/error.log, the following record can be found:

    CONFIG_TEXT: Reloading in progress ...

  • Website is using PHP handler by OS vendor as PHP-FPM application in Plesk > domains > example.com> PHP Settings:
    Capture.PNG

Cause

php-fpm service is hanged or down.

Resolution

via Plesk interface
  1. Login into Plesk;
  2. Restart hanged service in Tools & Settings > Services Management:
    Capture_2.PNG
via SSH

  1. Connect to the server via SSH;

  2. Restart PHP-FPM service:

    # service php-fpm restart

Comments

0 comments

Please sign in to leave a comment.

Have more questions? Submit a request

Related articles