How to specify the hostname used by MailEnable for sending outbound mail

Question

• How to specify the hostname used by MailEnable for sending outbound mail?

• How to change the MailEnable HELO hostname?

Answer

1. Connect to a Plesk server via RDP.

2. Start MailEnable management console at Windows Start > All Programs > MailEnable.

3. In MailEnable management console, expand Servers > localhost > Services and Connectors > right-click on SMTP to open its Properties.

4. In the opened window, specify the server hostname in the Default mail domain name field

5. Set mailbox in Specify the email address when sending notifications field. Note this email must exist in MailEnable, click OK
   

6. Restart the SMTP service:

   6.1. Right-click on SMTP > click Stop

   6.2. Right-click on SMTP > click Start

For more information, see MailEnable KB article:

• How to specify the host name that MailEnable reports when sending outbound mail

Additional information

How to change Postfix SMTP banner?