How to change MailEnable HELO host name

Created:

2017-06-11 07:17:38 UTC

Modified:

2017-08-16 17:00:11 UTC

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How to change MailEnable HELO host name

Applicable to:

  • Plesk for Windows

Question

How to specify the host name that MailEnable reports when sending outbound mail

Answer

  • Open MailEnable Management Console
  • Change "Local Domain Name" and "Default mail domain name" in SMTP Connector Properties via Servers > localhost > Services and Connections > SMTP > General

If only the local domain name is specified, when MailEnable needs to report the fully qualified host name of the computer, it will query Windows to determine the computer name and will prepend this to the supplied "Local Domain Name" . For more control over the host name that is reported by MailEnable, specify the name of the Default mail domain name field and this will be used instead of the Windows computer name.

Note:
Host provided in "Default mail domain name" should resolve to server IP.
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