Plesk installer does not load via URL with domain name

Created:

2016-12-23 17:44:13 UTC

Modified:

2017-08-08 13:17:33 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Plesk installer does not load via URL with domain name

Symptoms

Cannot use Tools and Settings > Updates and Upgrades, it hangs. URL with domain name is used to access Plesk administration panel: https://domain.com:8443

domain.com is using Cloudflare. 

Cause

Cloudflare does not support TCP port 8447:

https://support.cloudflare.com/hc/en-us/articles/200169156-Which-ports-will-CloudFlare-work-with-

Resolution

Access the Plesk administration panel via https://ipaddress:8443 and proceed to Tools and Settings > Updates and Upgrades.

Have more questions? Submit a request
Please sign in to leave a comment.