Applicable to:
- Plesk Onyx for Linux
Symptoms
Unable to access Horde webmail:
Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
The following message appears in
/var/log/httpd/suexec_log:
[2016-12-23 14:43:08]: uid: (16/horde_sysuser) gid: (10285/10285) cmd: cgi_wrapper
[2016-12-23 14:43:08]: crit: cannot run as forbidden uid (16/cgi_wrapper)
Cause
Incorrect UID set for
horde_sysuser
.
Resolution
-
Create a backup of
/etc/passwd
file. - Select any UID more than 100 and make sure it is not assigned to any user.
-
Change UID for
horde_sysuser
in/etc/passwd
file:
# grep horde /etc/passwd
horde_sysuser:x:494:507:horde webmail user:/usr/share/psa-horde:/sbin/nologin -
Re-create web server configuration files:
# plesk repair web -server
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