[FIX] I cannot login to Control Panel as administrator

Created:

2017-06-05 05:17:41 UTC

Modified:

2017-06-05 05:17:41 UTC

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[FIX] I cannot login to Control Panel as administrator

Applicable to:

  • Plesk for Windows

Symptoms

I cannot login to Control Panel as administrator, getting " Unable to login. There is another user with the same login (admin) already logged in to the Control Panel." error.

Cause

The reason of the error message is that the previous administrator’s session wasn’t logged off.

Resolution

All the session can be closed using the Plesk Tray Monitor utility available from the operating system taskbar’s system tray by hitting  the Delete Sessions button.

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