Applicable to:
- Plesk for Linux
Symptoms
Trying to install a web application and the instructions say that some files have to be put in the root directory of the website.
File uploading to the root directory fails with:PLESK_ERROR: Error: Unable to upload file.php to /: filemng: Error occurred during /bin/cp command.
Cause
It is not possible to upload/create files in the domain's root directory. However, it can be done within the subdirectories, like httpdocs , httpsdocs , or cgi-bin .
Resolution
The root of the website is, in fact, /httpdocs , which is where all your normal website files will be, and the location referred to in the instructions.
Note that if your web application site is in a subdirectory, e.g., /httpdocs/<webapp>/ , then it is possible that you should put the files in that subdirectory.
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