'mail_auth_view' does not show mail aliases

Created:

2017-06-01 11:25:24 UTC

Modified:

2017-08-16 16:20:42 UTC

0

Was this article helpful?


Have more questions?

Submit a request

'mail_auth_view' does not show mail aliases

Applicable to:

  • Plesk for Linux

Symptoms

There is a domain with alias in Plesk ( example.com and alias.example.com respectively). There are some mail accounts on example.com (e.g. john.doe@example.com ).

  1. Email sent to mail alias john.doe@alias.example.com is not delivered.

  2. Executing /usr/local/psa/admin/bin/mail_auth_view does not show mail alias account john.doe@alias.example.com .

Cause

Mail service is disabled on alias.example.com .

Resolution

Enable mail service on domain alias:

  1. Go to Domains > alias.example.com
  2. Click on the grey circle in front of Mail service alias_mail.png
Have more questions? Submit a request
Please sign in to leave a comment.