Web Presence Builder blog module: comments show 404 error

Created:

2016-12-22 13:21:32 UTC

Modified:

2017-08-08 13:40:53 UTC

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Web Presence Builder blog module: comments show 404 error

Applicable to:

  • Web Presence Builder for Linux

Issue Symptoms

There is a Web Presence Builder Commenting module added to the post in Blog module on a site. And then comment is shared in a social media.

When trying to view the shared comment in a social media, the page shows

404 Error

Conditions

Disqus Commenting module has incorrect URL. It was modified during website editing or manually.

Resolution

When adding the Commenting module to the page, Disqus creates a short URL to share it through social media. However, Disqus does not check whether the URL was changed and do not recreate the short URL

1. For existing Commenting module use the Disqus Migration Tool to migrate the discussion to a new URL

2. This is recommended to add the Commenting module only when the whole page is ready for publication.

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