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If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

How to manage Plesk extensions (install, disable, remove, update)

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6 comments

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    Prodesignerch

    hello, if i have a subscription based extension and disable it, will i be charged for its subscription? If yes, how i can stop this subscription? 

     

    thank you. 

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    Anzhelika Khapaknysh

    @Prodesignerch,

    Yes, it will be charged in case auto-renewal of the subscription is enabled.
    To disable the subscription please contact our Customer Success Team.

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    slike888

    I´ve paid for Cloudflare Servershield Plus but I can´t see this extension.
    How can to find it or install this extension manually?

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    Anzhelika Khapaknysh

    @ທ້າວ ວັດທະນາກອນ,

    Due to not being updated for a long time, the extension currently isn't available for the installation.
    For those, who have ServerShield by Cloudflare being already installed, it is still manageable from Plesk. 

    In case you have an account at Cloudflare you can use it with any website hosted on Plesk and connect it via DNS to the website as well as through various caching plugins (if using WordPress) that have support for Cloudflare.

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    Michael Probst

    Is there any schedule on updating the available versions of extensions? Imunify 360 5.5 is out since a few weeks, but the extensions browser only shows 5.2.2-1 which cannot be installed on Debian. Any plans on making 5.5 available soon?

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    Bulat Tsydenov

    Hi Michael Probst

    There is no such a schedule. The extensions are developed by different 3rd-party vendors, they all have their own independent plans for their extensions releases.

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