Applicable to:
- Plesk Onyx for Linux
Symptoms
The restoration of backup fails with following error:
WARNING: Restore domain "example.com"
Repository error: File has wrong format
# file /var/lib/psa/dumps/clients/example/domains/example.com/backup_logs_1705200405_1705260405.tar
/var/lib/psa/dumps/clients/intermetalplast/domains/example.com/backup_logs_1705200405_1705260405.tar: data
Cause
This is Plesk bug PPPM-6351 which will be fixed in one of the future updates.
Resolution
As a workaround :
1. Login to Plesk via SSH
2. Back up the files
/usr/local/psa/admin/sbin/deployer
and
/usr/local/psa/admin/sbin/pmm-ras
:
# cp /usr/local/psa/admin/sbin/deployer /usr/local/psa/admin/sbin/deployer.orig
# cp /usr/local/psa/admin/sbin/pmm-ras /usr/local/psa/admin/sbin/pmm-ras.orig
2. Download the attachment 1 and attachment 2
3. Replace files mentioned on the step 1 with the downloaded ones.
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