Unable to migrate: 'ascii' codec can't decode byte

Created:

2016-12-22 07:00:09 UTC

Modified:

2017-08-16 17:05:32 UTC

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Unable to migrate: 'ascii' codec can't decode byte

Applicable to:

  • Plesk for Windows

Symptoms

1. Windows Server 2003 SP2 with non-English locale is using.

2. While preparing to migration the following error is shown in Plesk:

Failed to check that specified source servers accounts are built-in Windows administrators 
Cause: 'ascii' codec can't decode byte 0x91 in position 14: ordinal not in range(128)
That is a critical error, migration was stopped.

Cause

This is Plesk internal issue with ID #PMT-3230 which is planned to be fixed in future Plesk Migrator updates.

Resolution

As a workaround copy %SystemRoot%\System32\chcp.com file to the %SystemRoot%\SysWOW64 folder and rerun migration.

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