systemd fails to start services during the upgrade to Plesk Onyx: Connection timed out

Created:

2016-12-21 23:26:47 UTC

Modified:

2017-08-08 13:45:47 UTC

1

Was this article helpful?


Have more questions?

Submit a request

systemd fails to start services during the upgrade to Plesk Onyx: Connection timed out

Issue Symptoms

Upgrade to Plesk Onyx fails with the following output:

Trying to start service mariadb...
WARNING!
Some problems are found during attempt to start service mariadb - control script doesn't exist or isn't executable(see log file: /var/log/plesk/install/plesk_17.0.17_installation.log)
Starting sw-engine (via systemctl): Failed to start sw-engine.service: Connection timed out
[FAILED]
Trying to start service drwebd... Failed to list unit files: Connection timed out
Failed to list unit files: Connection timed out

Conditions

Services fail to start because of high CPU usage by systemd.

Resolution

  1. Move the session files from /run/systemd/system/ folder in order to decrease the CPU usage:

    # mkdir /root/plesk_support/
    # mv /run/systemd/system/session-*.scope* /root/plesk_support/
    
  2. Start the services.

  3. Restart the upgrade again.

Have more questions? Submit a request
Please sign in to leave a comment.