Applicable to:
- Plesk for Linux
Occurs while sending a mail message. This error may appear when there is a misconfiguration in mail server/webmail settings. It means that the relay is closed for your IP address.
To fix general issues with mail server configuration, run the following repair utility:
For Plesk 12.5/Onyx:
# plesk repair mailFor other versions:
# /usr/local/psa/admin/sbin/mchkMake sure that pc-remote service is started:
# service pc-remote start
Try sending mail and if the issue persists, check
/var/log/maillog
for additional errors and search for the solution in
Plesk Knowledge Base
Known issues
- Cannot send email from Roundcube: 4.7.1 Relay access denied
- Mail users cannot not receive messages: Relay access denied
- Unable to connect to the mail server using Atmail: Relay access denied
- Mailman mail list is not working with external mail service: Relay access denied
- Unable to send an email: 554 5.7.1 Relay Access Denied
- Cannot send mail using Outlook: 554 5.7.1: Client host rejected: Access denied
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