- Plesk for Windows
Websites do not work after Plesk upgrade:
CONFIG_TEXT: Server Error in '/' Application.
Unknown database 'databasename'
MySQL databases are missing in database management tool (phpMyAdmin).
Databases are shown in Domains > example.com > Databases, but are of zero size.
There is no database files in the standard 'datadir' location
Customized 'datadir' location. It is not supported by Plesk on Windows.
Note: if you don't have administrative access to Plesk server via RDP, contact your hosting provider regarding the issue
1. Login to Plesk via RDP.
2. Search the missing databases files on hard drive.
3. Copy the database files to the standard location:
4. Open services.msc snap-in and restart MySQL service (not PleskMySQL).