Internal IP-address is shown for domain alias

Created:

2017-05-24 05:47:35 UTC

Modified:

2017-08-16 17:16:54 UTC

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Internal IP-address is shown for domain alias

Applicable to:

  • Plesk Onyx for Windows

Note: This article has the reference to the issue with the fix available:

  • #PPPM-6322 "The domain alias for a subscription, assigned to an external IP, was displayed as assigned to an internal IP."
    Fixed in:
Please consider updating your server:

Symptoms

When NAT is used, domain alias shows internal IP-address in a Web service section, rather than public one:

Web Service        Domain has web hosting configured on IP address 192.0.2.2

However, main domain shows public IP address correctly.

Cause

This is Plesk bug with ID # PPPM-6322 and planned to be fixed in future Plesk updates.

Resolution

Currently, there is no workaround.

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