Unable to backup server Site Builder content ( Error in execute

Created:

2016-12-21 11:54:40 UTC

Modified:

2017-08-08 13:46:24 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Unable to backup server Site Builder content ( Error in execute

Symptoms

Unable to create server backup. The following error appears in backup.log:

Warning: 8d893341-d925-4487-a0e8-0e95c42c53ee Unable to backup server Site Builder content ( Error in execute ''C:\Parallels\Plesk\sb\utils\bru.php --backup --log=stdout --target=server_settings --file=C:\Parallels\Plesk\PrivateTemp\tmp8254.tmp':    # Error: Cannot execute query to database.  

Unable to connect to sitebuilder5 database on 3306 port using credentials from C:\Parallels\Plesk\sb\config file:

>C:\Parallels\Plesk\MySQL\bin>mysql.exe -usitebuilder -p -P3306 sitebuilder5
Enter password:
ERROR 1044 (42000): Access denied for user ''@'localhost' to database 'sitebuilder5'

Mysql server cannot be started:

Could not start the MySQL service on Local computer.  MySQL error 1067:Process terminated unexpectedly.

The following error appears in C:\Parallels\Plesk\Databases\MySQL\data\*.err file:

[ERROR] Do you already have another mysqld server running on port: 3306 ?
[ERROR] Aborting

There is another service listens to 3306 port: wampmysqld64

Cause

Another service is listening to 3306 port, so Plesk cannot connect to the Plesk client mysql.

Resolution

If SiteBuilder (Web Presence Builder) databases are not used on a server, consider removing it in Tools and Settings > Updates and Upgrades.

Otherwise, suggest turning off wampmysqld64 or set it up to another port

 

Have more questions? Submit a request
Please sign in to leave a comment.