Simple DNS is unavailable after Plesk upgrade

Created:

2017-05-19 23:06:13 UTC

Modified:

2017-08-10 15:11:03 UTC

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Simple DNS is unavailable after Plesk upgrade

Note: This article has the reference to the issue with the fix available:

  • #PPPM-5678 "The service of SimpleDNS Plus v. 6.0.118.0 was erroneously detected as “Not Activated”."
    Fixed in:
Please consider updating your server:

Symptoms

Simple DNS Plus 6.0.118.0 becomes unavailable after Plesk upgrade to Onyx 17.0.17.

Cause

This is Plesk bug with ID #PPPM-5678 which was fixed in Plesk Onyx 17.5.3 .

Resolution

Upgrade to the latest Plesk version .

As a workaround, create an empty license.xml file at the Simple DNS installation folder, for example:

C:\ProgramData\JH Software\Simple DNS Plus\license.xml

Plesk will accept the updated configuration automatically.

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