- Plesk Onyx for Linux
Note: This article has the reference to the issue with the fix available:
- #PPPM-5438 "Retrieving the list of available Plesk backups took a long time if the FTP repository was misconfigured."
- Plesk Onyx Update 14 30 January 2017
Plesk Backup Manager takes a long time to open.
Or list of backups appears in one minute.
/var/log/plesk/PMM/pmmcli.log, the following can be found:
PLESK_INFO: Curl error (28): Timeout was reached
This Plesk bug with ID PPPM-5438. It was fixed in Plesk Onyx 17.5 MU 14
For Plesk Onyx 17.5, install the latest Plesk micro-updates .
For Plesk Onyx 17.0 and earlier Plesk versions, upgrade to the latest Plesk version or apply a workaround below:
1. Login to Plesk via SSH
2. Back up the PMMResponseTaskList.php:
# mv /usr/local/psa/admin/plib/backup/protocol/PMMResponseTaskList.php /usr/local/psa/admin/plib/backup/protocol/PMMResponseTaskList.php.bak
3. Download and unzip the patch:
# cd /usr/local/psa/admin/plib/backup/protocol/ && wget https://support.plesk.com/hc/en-us/article_attachments/115000124629/PMMResponseTaskList.zip && unzip PMMResponseTaskList.zip