PUM will not perform any update operations until Plesk installation is fixed

Created:

2016-12-19 20:08:31 UTC

Modified:

2017-08-08 13:25:03 UTC

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PUM will not perform any update operations until Plesk installation is fixed

Issue Symptoms

Plesk daily maintenance task finished with the following error:

DEBUG [util_exec] [d88e7e8fb6bf72e6a5d3f6a7a30a4607-0] Starting: pum --verbose --check
DEBUG [util_exec] [d88e7e8fb6bf72e6a5d3f6a7a30a4607-0] Finished in 0.05212s, Error code: 50
[2016-12-19 20:31:24] DEBUG [util_exec] [26ca2c6e834cc7846b660373809c3b63-0] Starting: pum --verbose --list --repo-info --json
DEBUG [util_exec] [26ca2c6e834cc7846b660373809c3b63-0] Finished in 0.0589s, Error code: 50
ERR [panel] Plesk\Pum\Exception\Failed: 2016-12-19 20:31:24 INFO: pum is called with arguments: ['--verbose', '--list', '--repo-info', '--json']
DEBUG: pum is started with debug logging
ERROR: Previous Plesk installer call finished unsuccessfully. .
ERROR: Exited with returncode 50.
file: /opt/psa/admin/plib/Pum/Driver/Unix.php
line: 156
code: 0

Conditions

Plesk installer finished with the error.

Resolution

- Resolve the issue with Plesk installer, package dependencies. 

- If all issues were fixed, but the issue with pum exist, try to remove the following flags:

# rm /var/lock/parallels-panel-maintenance-mode.flag

# rm /var/lock/parallels-panel-upgrade-failure.flag

- Go to Plesk > Tools & Settings > System Updates.

 

 

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