Unable to start DNS: Job for named-chroot.service failed because a timeout was exceeded

Created:

2016-12-19 08:21:41 UTC

Modified:

2017-08-08 13:42:00 UTC

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Unable to start DNS: Job for named-chroot.service failed because a timeout was exceeded

Applicable to:

  • Plesk Onyx for Linux

Symptoms

Unable to start named-chroot service:

Job for named-chroot.service failed because a timeout was exceeded. See "systemctl status named-chroot.service" and "journalctl -xe" for details.

In /var/log/messages the following error can be found:

couldn't mkdir '/run': Permission denied 

In /etc/named.conf the following path to pid file is specified: /run/named/named.pid

Cause

Incorrect path to pid file.

Resolution

Make sure that path for pid file is /var/run/named/named.pid

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