IP address is not changed in webmail.conf

Created:

2016-12-18 23:53:41 UTC

Modified:

2017-08-17 15:09:25 UTC

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IP address is not changed in webmail.conf

Applicable to:

  • Plesk Onyx for Linux

Note: This article has the reference to the issue with the fix available:

  • #PPPM-5464 "Updating the IP address of a subscription without hosting using the plesk bin subscription utility failed to update the subscription’s “*_webmail.conf” file."
    Fixed in:
Please consider updating your server:

Symptoms

  • IP address is not changed in webmail.conf after running CLI command:
    # plesk bin subscription -u example.com -ip 203.0.113.2
  • DNS settings were not changed.

Cause

This is bug with ID # PPPM-5464 which was fixed in Plesk Onyx 17.5.3 .

Resolution

Install the latest Plesk micro-updates or consider upgrading to the latest Plesk version .

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