Unable to log in to webmail: account.getting Authentication Failed

Created:

2016-12-18 06:54:51 UTC

Modified:

2017-08-16 16:18:03 UTC

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Unable to log in to webmail: account.getting Authentication Failed

Applicable to:

  • Plesk 11.x for Windows

Symptoms

Unable to log in to webmail:

    account.getting Authentication Failed

Cause

MailEnable version is not supported by Plesk

Resolution

Check the supported version on Plesk release page and downgrade/upgrade MailEnable to latest supported Plesk version.

Or, as a workaround, switch to Horde/Roundcube webmail .

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