Migration from cPanel fails: Command execution failed on the source server 'cpanel'

Created:

2016-12-18 06:51:15 UTC

Modified:

2017-08-19 03:09:03 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Migration from cPanel fails: Command execution failed on the source server 'cpanel'

Applicable to:

  • Plesk Onyx for Linux

Note: This article has the reference to the issue with the fix available:

  • #PMT-3333 "Web content could not be migrated from cPanel, Confixx, or Parallels Pro Control Panel for Linux, if CageFS was enabled on the source or target server."
    Fixed in:
Please consider updating your server:

Symptoms

  • Migration from cPanel fails with following errors:
    Attempt #3 failed with the following error:
    Command execution failed on the source server 'cpanel' (source_ip) with non-zero exit code.
    stdout:
    stderr: stdin: is not a tty
    mkdir: cannot create directory `/home/plesk-migrator-hdsj38cfgb4/.ssh': No such file or directory

Cause

CageFS is enabled on the source server. This is a bug with ID PMT-3333 which is planned to be fixed in future Plesk updates.

Resolution

Disable CageFS for new users on the source server until migration ends or uses Plesk Migrator 2.1.12 .

Have more questions? Submit a request
Please sign in to leave a comment.