Cannot access File Manager: Unable to execute plesk_exec_with_response

Created:

2016-12-18 06:44:44 UTC

Modified:

2017-08-08 13:25:01 UTC

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Cannot access File Manager: Unable to execute plesk_exec_with_response

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

When trying to access File Manager, it fails with the following error:

Internal error: Unable to find the directory E:\\vhosts\\example.com\\: filemng failed: Unable to execute plesk_exec_with_response: Unable to start ("C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\filemng.exe" example.com list dirs E:\\vhosts\\example.com\\)<br> at Plesk impersonation(PipeServer::ServerThread::runAs line 752)<br> at (zif_plesk_exec_with_response line 1204)

Cause

Process filemng.exe cannot be started due to broken impersonation.

Resolution

  1. Start the reconfigurator:

    "%plesk_bin%\\reconfigurator.exe"
  2. Go to Repair Plesk installation > Plesk File Security , select Plesk Services and press Check .

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