POP3/IMAP dovecot authorization does not work: dovecot: Warning: Auth process not responding

Created:

2016-12-18 06:44:40 UTC

Modified:

2017-08-17 03:09:10 UTC

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POP3/IMAP dovecot authorization does not work: dovecot: Warning: Auth process not responding

Applicable to:

  • Plesk Onyx for Linux

Note: This article has the reference to the issue with the fix available:

  • #PPP-27009 "Users could not authenticate via POP3 or IMAP after updating Dovecot manually or via the System Updates feature."
    Fixed in:
Please consider updating your server:

Symptoms

POP3/IMAP dovecot authorization does not work:

dovecot: Warning: Auth process not responding

dovecot package was updates using Plesk Update Manager or using yum/apt-get.

Cause

Bug with ID PPP-27009 . It has already been fixed.

Resolution

Update Plesk components:

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components
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