Applicable to:
- Plesk Onyx for Linux
- Plesk Onyx for Windows
Question
How to manage mailbox size in Web Admin edition?
Answer
It is not possible to manage mailbox size via Plesk user interface in Web Admin edition.
The only way to manage it is through command-line with administrator privileges.
Note: if direct SS/RDP access to the server is not possible, contact server administrator for further assistance.
Examples (both for Linux and Windows):
-
set quota to 100M:
# plesk bin subscription_settings --update example.com -mbox_quota 100M
-
Set the mailbox size to the default value:
Note: default value for subscription is inherited from its service plan
# plesk bin subscription_settings --update example.com -mbox_quota -1
- To change the limit for a specific mailbox, use plesk bin mail utility:
# plesk bin mail --update user@example.com -mbox_quota 50M
Comments
9 comments
I applied the command but in the panel there is always the default limit. How can I fix it?
Hello,
There is not enough symptoms to analyze the issue. That is why it is needed to narrow down it:
Please enable debug logging for Plesk using one of this articles:
- For Windows:
https://support.plesk.com/hc/en-us/articles/213377849-How-to-enable-debug-logging-in-Plesk-Onyx-and-earlier-versions-for-Windows
- For Linux
https://support.plesk.com/hc/en-us/articles/213408889-How-to-enable-debug-mode-in-Plesk-Onyx-and-earlier-versions-for-Linux-
Then execute the command mentioned in this KB:
After that try to analyze the output or send it to us here for analyzing.
Note: default value for subscription is inherited from its service plan
Am I wrong or does this KB not belong to "Web Admin Edition"?
Then Please tell me where to find subscriptions and service plans?
@Manuel Kälin
That notice is for cases when the license was downgraded to "Web Admin Edition"
if i do:
plesk bin subscription_settings -u mydomain.es -mbox_quota 9GB
i get:
SUCCESS: Update of domain 'comunicavalencia.es' completed.
When i now got to Mail -> Email Addresses
i get: the specified limit is invalid.
when i do now in command line as root:
plesk bin subscription_settings --info comunicavalencia.es
i get:
mbox_quota 0 KB Mailbox size
So it looks like that the server mailbox_quota has to be >= like a subscription/somin mailbox_quota
What do i have to do to change the mbox_quota for the subscription?
I tried:
plesk bin subscription_settings -mbox_quota -1
But that doesn't work
Thanks in advance, Martin
i had to change firts the server mailbox_quota, which was set to 0.
it worked with this manual:
https://support.plesk.com/hc/en-us/articles/115000063909-How-to-change-mailbox-limit-in-the-Power-User-view-mode-
Regards, Martin
Hi, @Martin!
Thanks for sharing.
@Robert
I can't see this information...
Please explain. thx
@Manuel Kälin
As you know there are no Service plans in Web Admin Edition.
When you add a new domain Plesk creates a webspace for it(webspace is equivalent of subscription in Web Pro and Web Host Editions)
The default mailbox quota for any webspace in Web Admin Edition is unlimited.
You can check all the default settings for a webspace with the command:
plesk bin subscription_settings --info example.com
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