How to manage mailbox size in Plesk with Web Admin edition?

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9 comments

  • Avatar
    Mario De Vita

    I applied the command but in the panel there is always the default limit. How can I fix it?

  • Avatar
    Konstantin Annikov

    Hello,

    There is not enough symptoms to analyze the issue. That is why it is needed to narrow down it:  

    Please enable debug logging for Plesk using one of this articles: 

    - For Windows: 

    https://support.plesk.com/hc/en-us/articles/213377849-How-to-enable-debug-logging-in-Plesk-Onyx-and-earlier-versions-for-Windows

    - For Linux

    https://support.plesk.com/hc/en-us/articles/213408889-How-to-enable-debug-mode-in-Plesk-Onyx-and-earlier-versions-for-Linux-

     

    Then execute the command mentioned in this KB:

     plesk bin subscription_settings --update example.com -mbox_quota 100M

    After that try to analyze the output or send it to us here for analyzing. 

  • Avatar
    Manuel Kälin

    Note: default value for subscription is inherited from its service plan

    Am I wrong or does this KB not belong to "Web Admin Edition"?

    Then Please tell me where to find subscriptions and service plans?

  • Avatar
    Robert Asilbekov

    @Manuel Kälin

    That notice is for cases when the license was downgraded to "Web Admin Edition"

  • Avatar
    Martin Schenk

    if i do:

    plesk bin subscription_settings -u mydomain.es  -mbox_quota 9GB

    i get:

    SUCCESS: Update of domain 'comunicavalencia.es' completed.

    When i now got to Mail -> Email Addresses

    i get: the specified limit is invalid.

    when i do now in command line as root:

    plesk bin subscription_settings --info comunicavalencia.es

    i get:

    mbox_quota                     0 KB             Mailbox size

     

    So it looks like that the server mailbox_quota has to be >= like a subscription/somin mailbox_quota

    What do i have to do to change the mbox_quota for the subscription?

    I tried:

    plesk bin subscription_settings  -mbox_quota -1

    But that doesn't work

     

    Thanks in advance, Martin

     

  • Avatar
    Martin Schenk

    i had to change firts the server mailbox_quota, which was set to 0.

    it worked with this manual:

    https://support.plesk.com/hc/en-us/articles/115000063909-How-to-change-mailbox-limit-in-the-Power-User-view-mode-

     

    Regards, Martin

  • Avatar
    Alexandr Redikultsev

    Hi, @Martin!

    Thanks for sharing.

  • Avatar
    Manuel Kälin

    @Robert

    I can't see this information...

    Please explain. thx

  • Avatar
    Bato Tsydenov

    @Manuel Kälin

    As you know there are no Service plans in Web Admin Edition.

    When you add a new domain Plesk creates a webspace for it(webspace is equivalent of subscription in Web Pro and Web Host Editions)

    The default mailbox quota for any webspace in Web Admin Edition is unlimited.

    You can check all the default settings for a webspace with the command:

    plesk bin subscription_settings --info example.com

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