Server Backup fails: Cannot access a closed file

Created:

2016-12-18 06:44:15 UTC

Modified:

2017-08-08 13:32:52 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Server Backup fails: Cannot access a closed file

Applicable to:

  • Plesk 12.0 for Windows

Symptoms

Getting below error while taking backup:

 Cannot dump domain hosting settings ( Cannot access a closed file. )

McAfee antivirus is installed on the server.

Cause

3rd-party antivirus software is blocking access to files.

Resolution

  1. Remove McAfee antivirus

  2. Repair Plesk/Vhosts permissions: Plesk Reconfigurator > Repair Plesk installation > Plesk File Security + Plesk Virtual Hosts Security .

Have more questions? Submit a request
Please sign in to leave a comment.