- Plesk for Windows
- Plesk for Linux
Let's Encrypt fails to install the certificate with the following error:
Error: Let's Encrypt SSL certificate installation failed: Failed letsencrypt execution: Saving debug log to C:\\Program Files (x86)\\Parallels\\Plesk\\var\\modules\\letsencrypt\\logs\\letsencrypt.log
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for example.com
http-01 challenge for www.example.com
Waiting for verification...
Cleaning up challenges
Failed authorization procedure. www.example.com (http-01): urn:acme:error:connection :: The server could not connect to the client to verify the domain :: DNS problem: NXDOMAIN looking up A for www.example.com
- The following errors were reported by the server:
Detail: DNS problem: NXDOMAIN looking up A for www.example.com
Missing A record for
There are two options available:
Create A record for
www.example.comin DNS settings.
Uncheck the option Include www.example.com as an alternative domain name .