Restore 12.5 backup on Onyx failed: not well-formed (invalid token)

Created:

2016-12-18 06:43:28 UTC

Modified:

2017-08-16 16:14:40 UTC

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Restore 12.5 backup on Onyx failed: not well-formed (invalid token)

Applicable to:

  • Plesk Onyx for Linux

Symptoms

  1. Attempt to restore a backup created with Plesk 12.5 on Plesk Onyx failed with the following error:
    not well-formed (invalid token): line xxx, column xx

Cause

Customer or reseller login contains & Plesk product bug ID #PPPM-5337

Resolution

  1. Download a fixed file

    # wget https://support.plesk.com/hc/article_attachments/115004383249/pmm_dump_access_service.zip
  2. Unzip and replace /usr/local/psa/admin/share/pmmcli/pmm_dump_access_service.py with fixed version.

    # cp /usr/local/psa/admin/share/pmmcli/pmm_dump_access_service.py{,.orig}
    # unzip pmm_dump_access_service.zip
    # cp ./pmm_dump_access_service.py /usr/local/psa/admin/share/pmmcli/pmm_dump_access_service.py

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