Plesk for Linux
kb: technical
Applicable to:
- Plesk for Linux
Symptoms
-
Plesk shows the following error when trying to open Backup Manager:
Error: no element found: line 1, column 0
-
Plesk administrator get a similar email message from Plesk server:
Server
Plesk entry point: https://example.com/
The following error occurred during the scheduled backup process:
no element found: line 1, column 0
Cause
Corrupted task files.
Resolution
-
Connect to the server via SSH.
-
Delete all content from
/usr/local/psa/PMM/tasks/
:# rm -f /usr/local/psa/PMM/tasks/*
-
Rename the secondary corrupted
task.db
file with one of the below command:# mv /opt/psa/PMM/tasks/tasks.db{,.bkp}
# mv /usr/local/psa/PMM/tasks/tasks.db{,.bkp}
Comments
0 comments
Please sign in to leave a comment.