Unable open Backup Manager: no element found: line 1, column 0

Created:

2016-12-18 06:43:21 UTC

Modified:

2017-08-08 13:32:00 UTC

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Unable open Backup Manager: no element found: line 1, column 0

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux

Symptoms

When trying to open Backup Manager Plesk shows the following error:

Error: no element found: line 1, column 0

Cause

Corrupted task files

Resolution

Delete all content from /usr/local/psa/PMM/tasks/ :

    # rm -f /usr/local/psa/PMM/tasks/*
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