Migration from Confixx to Plesk fails: Error during dump retrieval

Created:

2016-12-18 06:41:47 UTC

Modified:

2017-08-08 13:22:44 UTC

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Migration from Confixx to Plesk fails: Error during dump retrieval

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

  • Migration from Confixx to Plesk 12.5 fails with the error:

    Error during dump retrieval:
    Warning:
    Failed to retrieve file '/path/to/file.tar' from 'example.com' to '/path/to/pmm/cache/file.tar': cat: /path/to/file.tar: No such file or directory
  • Plesk Migrator extension is not installed on the target server.

Cause

The old version of Plesk Migration Manager does not fully support migration from Confixx.

Resolution

Install Plesk Migrator on the target server using instructions from KB214525925 and restart the migration.

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