Subscriptions get automatically suspended

Created:

2016-12-18 07:24:04 UTC

Modified:

2017-08-08 13:40:08 UTC

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Subscriptions get automatically suspended

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

  • Subscriptions got suspended automatically by no reason. The following can be found during Daily Maintenance task execution:

    Nov 29 03:29:01 us1 anacron[1033414]: Job `cron.daily' started
    Nov 29 03:29:01 us1 run-parts(/etc/cron.daily)[76517]: starting 00webalizer
    Nov 29 03:29:30 us1 run-parts(/etc/cron.daily)[77244]: finished 00webalizer
    Nov 29 03:29:30 us1 run-parts(/etc/cron.daily)[76517]: starting 50plesk-daily
    ...
    Nov 29 03:50:01 us1 CROND[150655]: (root) CMD (/usr/bin/cl-quota -YC)
    Nov 29 03:50:01 us1 CROND[150643]: (CRON) can't fork (child_process): Cannot allocate memory
  • Symlinks for domains are absent from /etc/httpd/conf/plesk.conf.d/vhosts/ :

    ls -la /etc/httpd/conf/plesk.conf.d/vhosts/
    total 3
    drwxr-xr-x 2 root root 4096 Nov 29 16:42 .
    drwxr-xr-x 7 root root 4096 Nov 23 19:20 ..
    lrwxrwxrwx 1 root root 57 Nov 29 16:42 example.com.conf
  • Subscription works fine for some time after disabling it and enabling back.

Resolution

Reconfigure the domain using plesk repair utility:

# plesk repair web example.com
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