- Plesk Onyx for Linux
Note: This article has the reference to the issue with the fix available:
"A new subscription was created without hosting if its service plan had the “SSH access to the server shell under the subscription’s system user parameter set to /bin/bash(chrooted)."
- Plesk Multi Server 1.1.1. 26 December 2016
Plesk Multi Server.
Subscription created under the Service Plan where Hosting Parameters > SSH access to the server shell is set to
/bin/bash(chrooted)has no hosting.
The following error appears in Plesk:
Error: filemng failed: filemng: Unable to getpwnam for user example.com User example.com not found move process 1111 to cgroup for user example.com failed
The following records can be found in
ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/filemng' 'user' 'file_exists' '/var/www/vhosts/example.com/bin'] with exit code 
ERR  '/usr/local/psa/admin/bin/filemng' 'user' 'file_exists' '/var/www/vhosts/example.com/bin' failed with code 1.
Such behavior is known as a bug with id #EXTPMS-1200 and will be fixed in further product updates.
Download and unzip the fix .
Move/delete the old file
# mv /usr/local/psa/admin/plib/modules/plesk-multi-server/hooks/Supervisor.php /root/Supervisor.php.backup
Place the file from the fix instead of the moved one:
# mv Supervisor.php /usr/local/psa/admin/plib/modules/plesk-multi-server/hooks/