Plesk upgrade failed: Error during call to mysql_check for fixing the db/tables names on all db(s) except mysql

Created:

2016-12-18 06:43:56 UTC

Modified:

2017-08-08 13:32:37 UTC

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Plesk upgrade failed: Error during call to mysql_check for fixing the db/tables names on all db(s) except mysql

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

  1. Plesk upgrade to version 12.5 from version 9.5 fails with the following error:

    FATAL ERROR: Error during call to mysql_check for fixing the db/tables names on all db(s) except mysql

    at (execExtUtilChecked line 135)
    at execute console command --upgrade-local-service(vconsoleapp::start line 100)
    at execute D:\\Parallels\\Plesk\\admin\\bin\\mysqlmng.exe --upgrade-local-service(vconsoleapp::run line 117)
    at (execPleskUtil line 104)
    at Execute D:\\Parallels\\Plesk\\admin\\bin\\mysqlmng.exe --upgrade-local-service(execPleskUtil line 109)
    at doSetPackage(mysqlserver, mysql56)(VPackageManager::doSetPackage line 419)
    at setDefault(mysqlserver, mysql56)(VPackageManager::setDefault line 362)
    at (VPackageManager::setDefault line 381)
    at execute console command --set(vconsoleapp::start line 100)
    at execute D:\\Parallels\\Plesk\\admin\\bin\\defpackagemng.exe --set "--type=mysqlserver" "--default=mysql56"(vconsoleapp::run line 117)

    at (CmdAction::Commit line 415)
    at Execute action Updating MySQL Server component...(executeList line 293)
    Failed to install 'C:\\ParallelsInstaller\\parallels\\PANEL-WIN_12.5.30\\dist-msi-Microsoft-2003-i386\\mysql56-server-configurator.msi': Fatal error during installation. (Error code 1603)
    Error: The installation of the package 'mysql56-server-configurator' failed with code 1603. (install: configuring MySQL 5.6 server...)
  2. Several hanging MySQL processes can be found in Task Manager.

Cause

Incorrect upgrade.

Resolution

  1. Kill hanging MySQL processes.

  2. Start MySQL56 service from Services .

  3. Complete upgrade via Plesk installer.

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