Cannot backup a domain: Input string was not in a correct format

Created:

2016-12-18 06:40:09 UTC

Modified:

2017-08-08 13:29:10 UTC

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Cannot backup a domain: Input string was not in a correct format

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

After a full server backup is created, the following error can be found in the log file:

Warning: 55ab2393-ead5-4cdf-ab81-fc27cd406f26 Cannot backup domain 'example.com' ( Input string was not in a correct format. )
Debug: System.FormatException: Input string was not in a correct format.
at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at System.Convert.ToInt32(String value)
at psa9dumpagent.PSADomainObject.getIcp(PSASQLRecordSet rs)
at psa9dumpagent.PSADomainObject.dumpDomainExtra()
at psa9dumpagent.PSADomainObject.doDomainDump()
at psa9dumpagent.PSADomainObject.dump()
at psa9dumpagent.Psa9DumpAgent.doDumpDomains(String[] domainNames, Object owner, IDomainOwner schemaOwner)

Cause

Database inconsistency after the upgrade: extra field icpstatus in the table domains of psa database.

Resolution

Repair the table using:

# plesk repair db
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